Job Description
Incident Manager MAHIN-JOB-32474
Role- Incident Manager
Location- Wilmington, DE, (USA)
Type- Fulltime permanent.
Job Description:
• 3+ years of experience as a Major Incident Manager
• Review proposed Major Incidents and access validity based on business impact
• Facilitate troubleshooting on bridge calls to drive issues to resolution
• Document activities and discussions around major incidents
• Communicate throughout any event to required levels of leadership
• Generate and Distribute an after-action report (RCA) for every Major Incident
• Recommend corrective actions to the Problem process for postmortem discussion
• Review and correct SOP(s)/ Documentation as requested
• Contractor shall facilitate a Daily Operations call reviewing previous major incidents and reviewing upcoming changes
• Contractor shall consolidate and provide daily reports reviewing incidents, changes and problems within the environment
• Contractor shall assist in the problem management activities and process as needed, including but not limited
• Act as scribe during regular Problem review meetings
• Recommend corrective actions based on Major Incident events
• Ensure Problem management resources receive all pertinent information regarding problems or Root Cause Analysis
• Flexible to work in any shift
• Good communication skills to interact with both customer and end users
Job Tags
Permanent employment, Full time, For contractors, Flexible hours, Shift work
Similar Jobs
Solvchem Inc
Job Description Job Description We are seeking a hands-on Line Supervisor to lead daily packaging and containerizing operations while supporting... ...using standard work to hit target time and quality on the first run. Resolve simple maintenance issues and escalate to Maintenance...
Confidential
NOTE: JADECLASS CAN PROVIDE THE PU LETTER TO TEACHERS COMING FROM OUTSIDE OF CHINA School Description JadeClass is an English language... ..., creative writing, science, mathematics, social studies, and history. We are seeking talented educators to collaborate with our...
DEV INC
...financial services company is seeking a Credentialed Tax Accountant to work fully remotely. Candidates should have at least two years of experience in tax preparation and hold an active EA, CPA, or Practicing Attorney credential. The role involves helping clients navigate...
CORE Resources
...Mate Job Summary We are seeking a Mate to be responsible for the safety of the vessel including sanitation, appearance, and maintenance of all equipment and material. Responsibilities Ensure the safety of the passengers on the vessel...
Halliburton
...for one of the worlds largest providers of products and services to the global energy industry. About Landmark Landmark, a Halliburton business line, provides the industrys most comprehensive suite of digital solutions for exploration, drilling, and production...